Sky Q users just got the biggest EVER update, ahead of PRICE RISES next month | Tech | Life & Style

Sky Q viewers are about to see a slew of new features hit their satellite boxesSKY • GETTY

Sky Q viewers are about to see a slew of new features hit their satellite boxes

Sky Q customers are about to get .

Sky has announced a blockbuster new update for its next-generation system, including a redesigned main menu, support for 4K HDR content, access to Spotify, and a partnership with .

The slew of new features, redesigned menu, and partnerships with third-party music and television providers constitutes the most substantial update to the system since its launch in February 2016.

The bumper update comes ahead of a price rise for existing Sky subscribers.

Sky has confirmed bills for out-of-contract customers are set to increase by £2.50 per month, a sum of £30 more every year.

Those who pay for an Original, Variety or Box Set package with Sky will have to cough-up £1.50 extra every month.

Sky Sports customers will pay an extra 50p per month, the UK broadcaster has confirmed.

Sky has confirmed a slew of new features for its flagship Sky Q systemSKY

Sky has confirmed a slew of new features for its flagship Sky Q system

Those who subscribe to the new TV packages launched back in December 2017 will not see their monthly bill change.

Sky broadband customers could see their monthly bills rise by £1.01 next month.

“Not all customers will see their bills increase with many Sky products remaining at their current price and, for some products, this will be the first increase in two years,” said a Sky spokesperson.

“We continue to invest in content, products and services that our customers love, offering both new and existing customers great value and more choice through flexible packages.”

Bills for out-of-contract customers will increase from April 1st 2018.


Not all customers will see their bills increase with many Sky products remaining at their current price and, for some products, this will be the first increase in two years

Sky Spokesperson


Sky is currently mailing letters to customers who will be affected by the changes to the monthly costs.

If you have not received correspondence from Sky about an increase to your monthly bill by March 23rd, you will not be affected by the latest price rise.

Meanwhile, starting later this month, Sky will start pushing-out its all-new menu design to Sky Q customers.

The new menu design is focused on personalisation, including shortcuts to viewers’ Most Recent Recordings and Favourite Channels from the homepage for the first time.

Sky has also added curated Box Sets, Movies, and Catch-Up TV, which are based on users’ viewing history.

Since its inception, Sky Q has focused on personalised, algorithmic recommendations.

In fact, the earliest iteration of the Sky Q homepage made the traditional EPG (Electronic Program Guide) shortcut one of the most inaccessible items, hidden at the bottom of the list.

Although it has become quicker to navigate to the EPG in the main menu in subsequent updates, Sky clearly still wants to make personalisation one of the headline features of its Q system.

Aside from new curated recommendations, the latest redesign also reshuffles the live preview video pane above the menu.

This is a much better allocation of screen real estate, and allows Sky to include more items in each sub-menu.

Once you’ve seen the new widescreen user interface, it’s honestly hard to believe Sky kept the original layout for so long.

Personalisation is also coming to voice search, with Sky Q viewers able to ask for personalised recommendations such as “show movies for me”, “show box sets for me”.

These are based on your viewing habits on each box, so a Sky Q Mini set-top box in your bedroom will have difficult results compared to one in the main family room, for example.

Sky Q will also now support app specific requests via its voice functionality – e.g. “what is the weather today?”

Sky has brought its curated content to the voice search functionality, tooSKY

Sky has brought its curated content to the voice search functionality, too

Elsewhere, the satellite firm has confirmed the Ultra HD content available to Sky Q customers will double this year, increasing to over 1,000 hours of UHD content on Sky Q, including the whole Spider-Man franchise.

Sky also this week confirmed plans to launch HDR on its flagship set-top box.

Support for HDR will ensure viewers with compatible 4K UHD televisions will get the best definition and clarity currently available.

And as if all this wasn’t enough, the UK broadcaster also revealed plans to bring a Sky Q app to smart TVs and third-party devices, which will enable more people to tune-in to the Sky experience.

To accommodate the array of new apps available for customers to stream Sky content, the satellite firm has confirmed it will increase the maximum number of devices that viewers can stream on simultaneously.

Unfortunately, the broadcaster hasn’t revealed what the new limit will be, but as it stands, Sky allows customers to register up to four devices, and download recordings to any of them.

If you’ve registered four devices, Sky lets you make one change a month to your list of registered devices.

Sky Q customers will soon be able to listen to their favourite Spotify playlists, thanks to a dedicated version of the music streaming service coming to the satellite box.

Customers will be able to use the ad-supported Spotify service for free, or log-in within the Sky Q app to access their premium account.

Sky Q also supports AirPlay for those who want to beam music from rival streaming services, including Apple Music, to their TV and linked sound system.

Sky Q will now include music streaming service Spotify in its the flagship satellite boxSKY

Sky Q will now include music streaming service Spotify in its the flagship satellite box

Following the announcement of the Spotify app on Sky Q, VP of Business Development for Spotify, Jorge Espinel said: “Spotify and Sky share a focus on innovation, disruption and delivering an excellent experience to our customers.

“We’re delighted that consumers in the UK and Ireland will soon have another means to listen to all the music and podcasts they love on Spotify via Sky Q.

“The partnership between Spotify and Sky will offer consumers the chance to enjoy great entertainment from two leading media brands, and we are excited for what the future of the partnership may bring.”

Speaking of partnerships, Sky has announced a new deal with Netflix to bring content from the hugely-successful video on-demand service.

The Californian streaming company confirmed the partnership late last week, which will see Netflix’s catalogue of content, including its original series and movies, included in a brand-new Sky TV subscription pack.

The partnership deal will see millions of Sky Q customers able to access Netflix via their satellite set-top box.

Those who haven’t already got a Netflix subscription can add the new television bundle onto their existing monthly Sky TV bill.

Subscribers will see Sky and Netflix content side-by-side for the first time in the redesigned Sky Q menu.

Original Sky productions, such as Britannia and Billions, will be available alongside Sky Atlantic content, including Big Little Lies, WestWord, and Game Of Thrones, and Netflix originals, The Crown, Stranger Things and Black Mirror, all on the Sky Q platform for the first time.

Those who already subscribe to Netflix each month can either migrate their account over to the new Sky TV bundle, or sign-in using their existing account details to bring Netflix content to their Sky Q box.

Netflix integration – as well as the all-new Sky TV bundle with Netflix shows and movies – is set to launch on Sky Q in the UK and Ireland later this year.

Netflix will launch on Sky Q platforms in Germany, Austria and Italy thereafter.

Sky Q viewers will be able to access Netflix content from the main menu for the first timeSKY

Sky Q viewers will be able to access Netflix content from the main menu for the first time

Sky will confirm pricing for the new television bundle ahead of the release date later this year.

Following the announcement of the new features headed to Sky Q, CEO Stephen van Rooyen said: “The new features we have announced today represent a further step change for Sky Q and we are confident customers are going to love them.

“At the same time, by adding Spotify to the platform in the UK and Ireland, we are offering customers the very best in home entertainment all in one place.

“The arrival of the world’s biggest and most popular music streaming service is a great addition to the platform as it will allow TV buffs and music fans to switch between their favourite shows, online video apps and music in an instant.”


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